FAQ
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Where is the best place to apply the oil?
Where is the best place to apply the oil?
Apply a few drops on your palm and rub it in your hand, spreading and massaging it onto your hair deeply nourishes and moisturises the roots. It will make you stand out brightly from the crowd and give you that confidence
How will I know what scent I like?
How will I know what scent I like?
Finding the perfect scent is all about personal preference. Do you prefer fresh, floral, woody, or oriental fragrances? We recommend starting with our samples to explore different scent families and discover your favourite. You can also purchase a large bottle and test, we offer a 30-Day Money Back Guarantee if the item has not been used excessively and is still in re-sellable condition. If you’d like guidance, feel free to contact us, our team is happy to help you find your perfect match!
Is it suitable for all hair types (e.g., curly, straight, oily, dry)?
Is it suitable for all hair types (e.g., curly, straight, oily, dry)?
Yes, most high-quality hair oils are formulated to be suitable for all hair types, including curly, straight, oily, and dry hair.
How closely do your fragrances resemble the originals?
How closely do your fragrances resemble the originals?
Our fragrances are inspired by designer scents that are about 90% identical to them. They are carefully crafted to capture the essence of the original luxury scents you love. They are highly comparable in scent, quality, and longevity. Infused with the finest ingredients from Switzerland and Dubai, our blends deliver exceptional Longevity and Potency.
Are your products safe to use?
Are your products safe to use?
Yes, all of our products are safe for use. We only source high-quality ingredients from trusted suppliers, and our fragrances undergo testing to ensure they meet industry standards. However, we recommend reading the ingredients and warnings to ensure compatibility with your skin.
How quickly are orders processed and shipped?
How quickly are orders processed and shipped?
We strive to ensure your orders are delivered quickly, securely, and hassle-free. Here’s everything you need to know about our delivery process:
- Deliveries are made by Royal Mail, Monday to Saturday.
- Orders placed before 3PM (Monday to Friday) will be processed and shipped the same working day.
- Standard Tracked Delivery: 2–5 working days (excluding weekends and public holidays).
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What is your return policy?
What is your return policy?
We’re committed to your satisfaction, which is why we offer a 30-Day Money-Back Guarantee. If for any reason you're not completely happy with your purchase, you can request a return within 30 days of receiving your item. We’ll gladly offer you a refund or an exchange, as long as the product has not been used excessively and is still in re-sellable condition.
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