FAQs & Contact Information
PLEASE READ OUR FAQs BEFORE CONTACTING US.
What type of fragrances do you sell?
All our products are Parfum (Extrait De Parfum).
Do you offer free samples?
Unfortunately, we don’t. You can purchase the lowest ML we currently have for a small price. If you are un-satisfied, (which I am sure you won’t be!) Please do not hesitate to Contact Us.
Where should I spray my fragrance?
You can wear a fragrance anywhere, but it’s always a good idea to spray on your pulse points (the wrist and neck). These areas are generally warmer which then helps project the fragrance so people are more likely to be able to sense how good you smell!
Which one is better, Spray or Oil?
Both the oil and the spray versions are created with the same fragrance formula, at high concentration, However, the alcohol in the sprays does make certain ingredients “pop” more or seem sharper, with oil, it tends to last longer and keeps your skin stay hydrated. Overall people prefer what they choose and it's all up to you.
How Identical are your perfumes compared to the original ones?
We aim to deliver extraordinary quality for our customers to make sure they are satisfied. Our identical rate is above 90%.
How long do your Sprays/Oil last?
Our Sprays last for at least 9-12 hours. Our Oils last for approximately 12-16 hours.
How long does it take for orders to be dispatched?
We aim to dispatch all orders within 24 hours. At latest, before 48 hours. If orders are placed on the weekend, all orders will be dispatched on Monday.
How long will it take to receive my order?
You will receive your parcel within 2-5 working days.
How can I check the status of my order?
Please Contact Us regarding the status of your order.
Can I change or amend my order once it has been placed?
If your order hasn’t already been dispatched, we may be able to make changes to your order. Please Contact Us as soon as possible and we’ll be happy to help in any way we can.
Please allow us up to 24 hours for a respond back to all queries.
Phone Number: 07943 500961